WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Signed documentation forms - where do they go? How do we get notification?

Is there a way to receive notice when a client signs a form/file we sent through Therabill?

Created 07 Jul 18:04

Therabill / Usability

0
1 Vote

Pulling client by Identifier and Secondary Insurance

It would be very helpful to have several Identifier Boxes for each client so that we could pull by any given identifier pertaining to the client. For example, if a client has been put on hold or is in collections, we could pull by any of the Ident...

Created 29 Jun 16:08

Therabill / Usability

0
1 Vote

Have multiple Identifiers and be able to search by them

We use the Identifiers for so many things. Often we have to choose which is the most important one because you can only add one. We use them to indicate if we have a credit card on file, if they have been discharged but we are waiting on something...

Created 14 Jun 13:57

Therabill / Usability

0
1 Vote

Events!

please allow providers to add events from the scheduling calendar screen like administrative logins can.

Created 03 Jun 22:50

Therabill / Usability

0
1 Vote

Claim print alignment feature in Therabill

I have pre- printed CMS HCFA's and the print alignment is off. My printers can not scale or realign. This is usually done in the application where the document is created. In my experience, this feature has always been available in my billing prac...

Created 19 Mar 18:30

Therabill / Usability

2 Future Consideration
1 Vote

X the payment information disappearring after each EOB payment is applied

Used to, when applying EOBs manually into the system, the received date, check information, and insurance company would stay populated for the next patient after applying the payment. Now it resets each time a payment is applied. A rep has stated ...

Created 08 Feb 21:07

Therabill / Usability

0
1 Vote

Add the ability to manually archive submissions in the CMS-1500 filing cabinet

My Therabill Onboarding Specialist recommended I submit this suggestion: I would love the ability to manually turn individual submissions in the CMS-1500 filing cabinet to yellow (Archived). This way, I once I receive and post an ERA for a submiss...

Created 08 Feb 18:28

Therabill / Usability

1 Future Consideration
1 Vote

Home page/default page

It would be nice to 1) choose a default option for the Schedule tab besides Month View (which I find to be too zoomed out to be helpful) 2) Have a certain tab be your home page, e.g., Schedule instead of Confirm.

Created 25 Jan 17:15

Therabill / Usability

1 Future Consideration
1 Vote

Under 'entering payments' explain fully the meaning of terms like "adjudication" (define it), "adjustment" (how do you calculate the adjustment & why would you want to keep track of it?) and "remark code" (explain it AND say where to access all the remark codes & what they stand for)).

An admin assistant needs this most basic info in a very clear way.

Created 16 Jan 21:34

Therabill / Usability

1 Unlikely to Implement
1 Vote

Schedule Printing

It would be great to be able to print the schedule from multiple views, especially the clinic's list view. Currently, to have a print out we are having to print each therapists individual schedule and it takes up A LOT of paper. We would like to b...

Created 13 Jan 16:15

Therabill / Usability

1 Future Consideration

WebPT may use your submission for any purpose without obligation or restriction of any kind.

WebPT Terms and Conditions WebPT Privacy Policy