WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

patient payments

No description provided

Created 11 Aug 21:49

Therabill / Payments

1
1 Vote

NSF Checks should be able to be REVERSED with the NSF reasoning

To have to DELETE or REFUND a NSF payment from a patient is not the most appropriate way to document a returned check.

Created 10 Aug 17:40

Therabill / Payments

0
1 Vote

Setting a Rule for Sec/Ter Adjustments not get posted

Need a rule for Secondary/Tertitary Adjustments not to get posted. That way we do not have to do it manually for each payment being processed.

Created 28 Jun 17:30

Therabill / Payments

0
1 Vote

have acess to dos through the ins payment section

while inputting payment it would be nice to be able look at what is happening with the dos to look at prev payments or eob

Created 15 Jun 23:47

Therabill / Payments

0
1 Vote

Searching refunds

There is no easy way to go back to see if a patient was issued a refund from the system. The only way is to search payments, and you may catch it while scrolling. But there is no function in Therabill that allows you to pull refunds up per patient...

Created 15 Jun 13:22

Therabill / Payments

0
1 Vote

Patient Receipts

I need to create a detailed patient receipt for multiple payments after they've been posted. I can't seem to find the option without deleting the payment and reposting it/

Created 14 Jun 20:15

Therabill / Payments

0
1 Vote

place a line with the payment Check#, Amt. Insurance type to include patient last mane

When I am recording a payment under an insurance co. that has numerous patients it would be helpful to have a line for the patient's name. This way you don't have to scroll through trying to find it.

Created 14 Jun 15:24

Therabill / Payments

0
1 Vote

when charging credit cards the outstanding Balance should pre-populated in amount box

when clicking on the piggy bank icon, to make a credit card payment. After selecting the clients name their balance is display at the top of the window, In the lower section of that window you can charge the card that's been saved on file or you c...

Created 22 May 02:13

Therabill / Payments

0
1 Vote

We need the ability to save more than one credit card

We have multiple split families in our practice that alternate payment. Saving each parent's credit card information would save time and confusion.

Created 17 May 16:30

Therabill / Payments

0
1 Vote

payments

No description provided

Created 08 May 09:56

Therabill / Payments

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

patient payments

NSF Checks should be able to be REVERSED with the NSF reasoning

Setting a Rule for Sec/Ter Adjustments not get posted

have acess to dos through the ins payment section

Searching refunds

Patient Receipts

place a line with the payment Check#, Amt. Insurance type to include patient last mane

when charging credit cards the outstanding Balance should pre-populated in amount box

We need the ability to save more than one credit card

payments

Filter by status

Filter by category

Identify yourself with your email address

patient payments

NSF Checks should be able to be REVERSED with the NSF reasoning

Setting a Rule for Sec/Ter Adjustments not get posted

have acess to dos through the ins payment section

Searching refunds

Patient Receipts

place a line with the payment Check#, Amt. Insurance type to include patient last mane

when charging credit cards the outstanding Balance should pre-populated in amount box

We need the ability to save more than one credit card

payments