WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

11 Vote

When manually entering ins payments and patient balance =0, software auto selects 'close session'

faster posting

Created 05 Sep 15:26

Therabill / Payments

0 Future Consideration
5 Vote

Patient Refunds (or Write offs) should show on Ledger Statements

We do not have integrated payments with WebPT. I had to refund a patient and was told to delete it in WebPT. Here's what I did instead of deleting it: I edited the payment being refunded as $0.00 and made a note in the description of the amount (f...

Created 24 Jan 21:47

Therabill / Payments

0
1 Vote

PAYMENTS FROM PATIENT STATEMENTS

THIS IS REALLY PROBLEM. IF I RECEIVED PAYMENT IN WEBPT HAVE TO WAIT 15MIN FOR IT TO COME OVER TO THERABILL. THEN GO TO PAYMENTS PUT IN LINE BY LINE UNASSIGNED PAYMENTS. THIS IS SUCH A TIME CONSUMING PROCESS. WHY CANT WE JUST HIT A BUTTON AND IT TA...

Created 30 May 17:40

Therabill / Payments

0 Future Consideration
1 Vote

NON AUTOMATED REMITS. GET RID OF LINE BY LINE RECONCILIATION WITH 6 KEY STROKES

No description provided

Created 30 May 17:36

Therabill / Payments

0 Future Consideration
3 Vote

Online receipt that includes assigned dates of service

When we receive an online payment - we are able to create receipts with the total amount but no details on which dates of service (dos) the money was assigned to. If we key in a CC payment and assign at the same time - the receipt has the total an...

Created 22 Mar 19:58

Therabill / Payments

0 Future Consideration
6 Vote

Balance from Billing System

If there is a way to get the Balance from billing software on the patient payment button with out Physically checking in the patient manually that would be beneficial for our front desk staff.

Created 09 Jun 16:33

Therabill / Payments

0
10 Vote

Unapply insurance payments and adjustments

We can unapply/reapply/redistribute PATIENT payments. It would be VERY helpful if we also had the ability to unapply/reapply/redistribute INSURANCE payments AND adjustments. Coordination of benefits can make things very messy with primary and seco...

Created 14 Nov 18:18

Therabill / Payments

1 Future Consideration
3 Vote

Option to select which payment to apply

Payments are made by patients with specific dates of service in mind. Insurances pay "out of order" and I need to make sure the payment applied is the one the patient made for that day. Option to select by day and/or Auth/Check # used to enter in ...

Created 16 Feb 18:15

Therabill / Payments

0 Future Consideration
5 Vote

Attach Manually an EDI 835 File

For Payers who dont send ERAs Like NYNM i want to have an option to upload 835 File Manually and Start Posting it

Created 12 Nov 15:00

Therabill / Payments

0 Future Consideration
2 Vote

i want to add date of services in payment report

No description provided

Created 03 Aug 16:19

Therabill / Payments

1

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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When manually entering ins payments and patient balance =0, software auto selects 'close session'

Patient Refunds (or Write offs) should show on Ledger Statements

PAYMENTS FROM PATIENT STATEMENTS

NON AUTOMATED REMITS. GET RID OF LINE BY LINE RECONCILIATION WITH 6 KEY STROKES

Online receipt that includes assigned dates of service

Balance from Billing System

Unapply insurance payments and adjustments

Option to select which payment to apply

Attach Manually an EDI 835 File

i want to add date of services in payment report

Filter by status

Filter by category

Identify yourself with your email address

When manually entering ins payments and patient balance =0, software auto selects 'close session'

Patient Refunds (or Write offs) should show on Ledger Statements

PAYMENTS FROM PATIENT STATEMENTS

NON AUTOMATED REMITS. GET RID OF LINE BY LINE RECONCILIATION WITH 6 KEY STROKES

Online receipt that includes assigned dates of service

Balance from Billing System

Unapply insurance payments and adjustments

Option to select which payment to apply

Attach Manually an EDI 835 File

i want to add date of services in payment report