WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

Ability to turn the ERA NEW bubble back on after looking at it

When you click on an ERA, the NEW disignation goes away. Sometimes ERA's come in well in advance of the EFT appearing in the the bank. Looking at the ERA removes the NEW bubble. It is sometimes fruitful to examine the ERA before you can apply the ...

Created 18 May 14:15

Therabill / Other

0 Future Consideration
1 Vote

Glitches present in administrative log ins for writing documentation and entering codes

Administrative logins should have access to writing, saving, and finalizing notes. At this time there are many glitches in our administrative logins and provider logins do not allow for scheduling

Created 07 Feb 18:40

Therabill / Usability

0
2 Vote

Patient name suffix

It would make sense if the patients name suffix (ie Jr, Sr...) in WebPT transferred over into therabill instead of having to manually enter the suffix with last name. This way billing is correct when it goes out especially with Medicare.

Created 16 May 15:42

Therabill / Billing

0 Future Consideration
7 Vote

Improve secondary insurance billing process.

I would like to see an easier way to determine if claims in the insurance invoicing area are for billing secondary insurance or for resubmission for the primary insurance. I think it has been helpful to see the yellow mark on claims that need to b...

Created 16 Sep 20:31

Therabill / Billing

0
2 Vote

Accounts receivable by Insurance Carrier

Will help to show which carriers may still be owing and help with billing and possibly appeals processes.

Created 15 May 19:10

Therabill / Reporting

0
8 Vote

To alert when ERA total does not balance to what was actually paid.

To somehow alert when the total posted from ERA does not match the amount of the actual payment.

Created 19 Dec 16:48

Therabill / Payments

1
1 Vote

To have the ability to delete an attachment that you accidentally uploaded to a chart

I accidentally uploaded an attachment to a chart that was for a differrent client, it had a simlilar file name. Now, I can't find any way to delete it. I googled this and it seemed available in 2014 in the help article I found, but I don't see a w...

Created 06 Feb 15:25

Therabill / Other

1
1 Vote

statements

No description provided

Created 05 Feb 14:49

Therabill

0
3 Vote

medicare secondary claims - box 4 and 7 of claim changing to say SAME AS PATIENT vs SAME

It would be beneficial for the system to put SAME AS PATIENT instead of SAME or the actual patient information in box 4 and 7 of claims printed to paper that are sent to Medicare as secondary insurance, otherwise Medicare denies stating insured in...

Created 15 Aug 19:54

Therabill / Claims

0 Unlikely to Implement
4 Vote

Adding account number in search options

Adding account number in search option to find a patient is usefull when we work on offset/ recoupments and PLB adjustments. Because in EOBs we receive them by mentioning patient account numbers. Thank you.

Created 18 Nov 08:36

Therabill / Payments

0 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Ability to turn the ERA NEW bubble back on after looking at it

Glitches present in administrative log ins for writing documentation and entering codes

Patient name suffix

Improve secondary insurance billing process.

Accounts receivable by Insurance Carrier

To alert when ERA total does not balance to what was actually paid.

To have the ability to delete an attachment that you accidentally uploaded to a chart

statements

medicare secondary claims - box 4 and 7 of claim changing to say SAME AS PATIENT vs SAME

Adding account number in search options

Filter by status

Filter by category

Identify yourself with your email address

Ability to turn the ERA NEW bubble back on after looking at it

Glitches present in administrative log ins for writing documentation and entering codes

Patient name suffix

Improve secondary insurance billing process.

Accounts receivable by Insurance Carrier

To alert when ERA total does not balance to what was actually paid.

To have the ability to delete an attachment that you accidentally uploaded to a chart

statements

medicare secondary claims - box 4 and 7 of claim changing to say SAME AS PATIENT vs SAME

Adding account number in search options