WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

Client Payments

I think it would be helpful to have a quicker way to un-apply client payments. Clients do not understand the way the system applies any unapplied payment to an open balance, so when I go to send them a bill, it looks like they didn't pay on the la...

Created 11 Jul 21:24

Therabill / Patient Statements

4
1 Vote

Automatically send copay due information to the demographic area of Therabill

When setting up a new patient in WebPT, we are able to put the insurance information including the amount of copay expected. The insurance information transfers to Therabill. The copay due information does not. There is s field in the demographic ...

Created 24 Jan 21:32

Therabill / Billing

0 Future Consideration
1 Vote

turn on/off auth for

No description provided

Created 23 Jan 15:02

Therabill

0
1 Vote

Quick Info Screen>DOB

The Quick Info screen should show DOB as well>

Created 20 Jan 22:57

Therabill / Usability

0 Future Consideration
2 Vote

Customizing email subject line of batch statments

Many of our patients find their statement email that we run through the batch process in their spam, if they find it at all. When they do see the email, most think it is spam because the subject of the email and the body of the email look very ske...

Created 08 Apr 15:13

Therabill / Patient Statements

1 Future Consideration
2 Vote

Hovering over patient names in daily schedule to show place code

With some therapists working in clinic and some working remotely, it would be a HUGE help for therapists (those without admin priviledges) to hover over the names of other therapists' patients to see the "place code" indicated as "Office" or "Tele...

Created 05 Apr 16:47

Therabill / Usability

0 Future Consideration
3 Vote

Implementing a way for Therabill to keep track the dates when insurance payments and keep track when account balances are 30 days, 60 days, 90 days late so providers can charge interest on overdue balances.

Having the system calculate past due balances would be helpful to hopefully motivate clients to pay their bill on time. It also will help providers know which clients that have no intentions of paying their bill. Providers would be able to report ...

Created 20 Jun 23:31

Therabill

0
1 Vote

Fix reporting

Reporting is missing information.

Created 17 Jan 18:54

Therabill / Reporting

0
1 Vote

Open appointment slot in therabill in event of cancellations

Currently when a patient's appointment is cancelled, the appointment slot is still considered occupied rather than available. Thus, when scheduling another patient in same time slow, it shows as a double booking for the provider. This is very conf...

Created 17 Jan 18:53

Therabill / Other

0
2 Vote

avg revenue per visit per payer

Would be incredibly useful to have a report that calculates primary and secondary payer amts per visit to calculate avg amt received including copays from patients. For ex., BCBS or Aetna or Humana with copays/co-ins and Medicare with secondary po...

Created 02 Apr 14:08

Therabill / Reporting

0 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Client Payments

Automatically send copay due information to the demographic area of Therabill

turn on/off auth for

Quick Info Screen>DOB

Customizing email subject line of batch statments

Hovering over patient names in daily schedule to show place code

Implementing a way for Therabill to keep track the dates when insurance payments and keep track when account balances are 30 days, 60 days, 90 days late so providers can charge interest on overdue balances.

Fix reporting

Open appointment slot in therabill in event of cancellations

avg revenue per visit per payer

Filter by status

Filter by category

Identify yourself with your email address

Client Payments

Automatically send copay due information to the demographic area of Therabill

turn on/off auth for

Quick Info Screen>DOB

Customizing email subject line of batch statments

Hovering over patient names in daily schedule to show place code

Implementing a way for Therabill to keep track the dates when insurance payments and keep track when account balances are 30 days, 60 days, 90 days late so providers can charge interest on overdue balances.

Fix reporting

Open appointment slot in therabill in event of cancellations

avg revenue per visit per payer