WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Able to generate individual ERA/EOB from a batch ERA in order to make it easier to file with secondary insurance

In order to file with secondary insurance for a single pt, i have to print out the entire EOB and white out all other patients listed on the EOB before i can send it off to secondary insurance. It would be much easier if there was a way to isolate...

Created 24 Jul 16:06

Therabill / Billing

0
1 Vote

Multiple Delete boxes next to claim errors that have been reprocessed and fixed!

It would be helpful if there was an easier way to delete these after fixing them and resubmitting! That way our attention is on the new claim rejects that pop up and not the old ones sitting there!

Created 24 Jul 13:45

Therabill / Claims

0
583 Vote

Missed appointment notification to patient

When a patient no-shows for a scheduled appointment and you check the "no-show" icon/box from "Edit Appointment" screen, it would be helpful to get a pop-up that asks "Would you like to alert the patient of their missed appointment?". Then an emai...

Created 19 Nov 19:21

EMR / Scheduler

26 Future Consideration
429 Vote

Expired/exceeded Authorization Alerts

Instead of just switching to bold red print when an authorization on file is expired a pop up should also appear when the the patient chart is opened. Similar to when the Medicare PT threshold has been exceeded. The authorization should also show ...

Created 17 Jun 22:51

EMR / Documentation

31 In Progress
4 Vote

To have people's preferred names be on their treatment plans, not their dead names.

No description provided

Created 07 Jul 19:56

Therabill / Other

0
131 Vote

to be able to cancel or confirm about through the text message

We are having a lot of new clients no showing, we feel it would be benifical if the Patient could confirm or cancel there appointments with the text reminder. Or atleast provide the message that they need to call the office to cancel.

Created 27 Oct 16:20

Therabill / Other

7 Future Consideration
1 Vote

Therabill needs to add 2-factor authentication asap.

When is Therabill going to add two-factor authentication? I have been bringing this issue up for many years. Therabill is really behind the times on a basic security issue, which is shocking given that this is a medical platform requiring high sec...

Created 18 Jul 17:24

Therabill / Other

0
1 Vote

Batch Insurance box click

When batching insurance payments, it would be nice if their was a click box next to each payment that you could click if the payment amount equals the the amount in the Balance Session Action column. I spend hours manually entering in the exact sa...

Created 18 Jul 02:31

Therabill / Billing

0
285 Vote

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

10 Future Consideration
3 Vote

To have people's preferred names be on their appointment reminders, not their dead names.

No description provided

Created 07 Jul 19:55

Therabill / Other

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Able to generate individual ERA/EOB from a batch ERA in order to make it easier to file with secondary insurance

Multiple Delete boxes next to claim errors that have been reprocessed and fixed!

Missed appointment notification to patient

Expired/exceeded Authorization Alerts

To have people's preferred names be on their treatment plans, not their dead names.

to be able to cancel or confirm about through the text message

Therabill needs to add 2-factor authentication asap.

Batch Insurance box click

Office Chat Feature

To have people's preferred names be on their appointment reminders, not their dead names.

Filter by status

Filter by category

Identify yourself with your email address

Able to generate individual ERA/EOB from a batch ERA in order to make it easier to file with secondary insurance

Multiple Delete boxes next to claim errors that have been reprocessed and fixed!

Missed appointment notification to patient

Expired/exceeded Authorization Alerts

To have people's preferred names be on their treatment plans, not their dead names.

to be able to cancel or confirm about through the text message

Therabill needs to add 2-factor authentication asap.

Batch Insurance box click

Office Chat Feature

To have people's preferred names be on their appointment reminders, not their dead names.