Currently in analytics, productivity and chart reports do not give an accurate total visit count. The current solution from WebPT directs me to use patient note report then more than a handful of filters and whatnots to get the actual value of total visits. I would like (and NEED!) a quick way to see the total number of visits for a certain time period without having to run this crazy report they tell me I have to run for accuracy. Analytics should be a quick way to get data, but most of the time it's inaccurate or not correlating from one report to the next. As a higher level manager, I need accurate data to make business decisions.
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We are also having trouble with analytics being inaccurate! It is hard to make decisions when we cannot trust the data