WebPT Ideas and Discovery

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please add a fax confirmation sheet for out going faxes.

very important to prove that a time sensitive document was faxed to an insurance company or an MD.

  • Guest
  • Jun 15 2020
  • Future Consideration
  • Attach files
  • Guest commented
    1 Feb 05:55pm

    PLEASE bring back old fax log system. I'd rather print out reports and manually fax them than waste soooooo much time with the new communication log.

  • Guest commented
    19 Jan 02:05pm

    It has been brought to our attention that our fax log system has changed. There has been some difficulty with using the new system. There are many imperfections with the new update. There is no confirmation that it was sent in total, meaning there is no conformation as to how many pages was sent over. There is no way to see how many pages was faxed, if the fax was completed, and to whom it was sent too. Please consider bringing back the fax confirmation log.

  • Guest commented
    10 Jan 10:52pm

    The Fax confirmation sheet as well as the check mark is very crucial for highly effective communication services for the office.

  • Guest commented
    17 Oct, 2023 09:29pm

    Bringing back the fax confirmation page is crucial. As well as the check mark that used to display to confirm a note has already been faxed.

    Now that the fax log has been discontinued it would be nice if you could refax failed documents from the new communication log. We also can't switch between office log ins to see the communication log between offices, which is frustrating.

  • Guest commented
    5 Oct, 2023 03:35pm

    DESPERATELY NEEDING FAX CONFIRMATION ICON BACK AND SHEET. WASTE OF TIME LOOKING FOR IT AND SENDING IT 2X TO PHYSICIANS BECAUSE WE FORGET THE NEW WAY.

  • Guest commented
    12 May, 2023 03:35pm

    Its amazing to me how WebPT can be so progressive and archaic at the same time. Sending (not viewing) proof of faxes can be the difference between getting approval or denial of services and whether or not approvals can be back dated. You would think Jannenga knew this.

  • Guest commented
    20 Apr, 2022 06:16pm

    It would also be nice if your comments on outgoing faxes could be printed.

  • Guest commented
    28 Jul, 2020 05:11pm

    Hi Robin. Thanks for submitting your idea! You can view the status of sent faxes by navigating to the Outbound Fax Log. From the patient chart, select the navigation drop down, then select Outbound Fax Log. Hope this helps in the meantime. Thanks!

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