Cancellations/No Shows with the description needs to be part of the patient chart in 2.0! This information is now only available if a report is run, or first cancel the appointment on the schedule, then go into the patient's chart in 2.0 to create a case note, so that the treating therapist can see why they cancelled, or easily accessible for insurances, lawyers offices, or case managers, and also in house chart audits, or in house billing. Please build it into the the 2.0 platform.
Hello, and thanks for your feedback! We have a feature that should be a solution for this idea that we are planning to work on soon. We’ll associate this idea to the feature to make sure you know when it is delivered. In the meantime if you have any further questions feel free to leave a comment or contact support.
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