WebPT Ideas and Discovery

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More Than One Insurance Guarantor

We need to be allowed to add more than one guarantor to patients EMR. If a patient has 2 separate policies, and 2 separate guarantors currently I have been advised to "add notes indicating correct guarantor." This does not ensure that the correct guarantor will be recognized.

  • Guest
  • Jan 20 2022
  • Future Consideration
  • Jan 21, 2022

    Admin response

    Hello, and thanks for your suggestion This is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered.

    In the meantime, if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.

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  • Guest commented
    25 Jan 20:25

    This guarantor issue is a major issue we need to be able to put 2 guarantor's if we need to.

    I have a patient that their parents are divorced she has a policy's from each parent I need to be able to bill out correctly...We don't do billing in WebPT at the moment so it is not an issue, but we are in the process of moving over and this is not good.

  • Guest commented
    October 18, 2023 19:22

    We have minor patients whose parents have separate medical insurances that both cover the child. In these cases the parent who is the older has the primary insurance and the other parent uses their insurance as the secondary, therefor we need to have 2 guarantors for the patients insurances.

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