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my coworker came up with a way! When you select to delete the appt that the system asks why/"reason".
Then that stays in the document records. Just like a case note would, but without the hassle of doing a case note. The same ease to do as a cancel, the same documentation as a case note.
Guest
Hello, and thanks for your Idea portal submission! Documenting the reason for deleted appointments is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered.
In the meantime, if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.
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This is a great idea!