I think it would be beneficial for clinic owners to be able to categorize their new patients into actual new patients vs. returning/"repeat customer" new patients so that the clinic owner can understand which marketing strategies are working.
My thought is that it should be rather easy to accomplish this under Analytics. I would like to run a report of all my monthly new patients. If they have multiple cases in their record, then they are a repeat/returning patient. If this is their 1st case, then they would be an actual new patient.
Thanks in advance for making this change
WebPT may use your submission for any purpose without obligation or restriction of any kind.