This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)
Entering a new patient can be a lengthy process. Ranging from 15-25 mins. There is a time limit on this process. If our schedulers are entering this information and they get interrupted by a phone call, they are often timed out and have to start this process again. I think it is wise to have a time limit, just wondering if it is possible to extend it to accommodate for interruptions with this task.
Guest
Hello, and thanks for your suggestion! This is a feature that we don’t currently have planned, but may consider in the future. As you've mentioned, there are security concerns with lengthening the lockout time that must be considered in this situation.
In the meantime, if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com
WebPT may use your submission for any purpose without obligation or restriction of any kind.
WebPT Terms and Conditions WebPT Privacy Policy