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Medicare and Medicare Replacement plan cannot be billed together since the Medicare Replacement plan "replaces" Medicare as the primary insurance. We need a mechanism, warning etc. for when the insurances are entered...that the system prevents the account from being updated.
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Hello, and thanks for your feedback! Adding an alert for Medicare and Medicare replacement plans being billed together is not a feature we have planned, but we may consider it in the future. We'll make sure to let you know if this feature is delivered.
In the meantime, if you have any further questions feel free to comment or contact WebPT Support using support@webpt.com.
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This issue creates numerous Failed Charges due to account needing to be updated and corrected.
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