WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Search My Patients" brings up old patients

I reported this problem to member support, and was told it was working properly and suggested I bring it to the idea portal. When I click in the "Search My Patients" field (upper right of dashboard) the same 6 patients pop up - for the past 8 months. Seems like the system should be popping up the most recent patients. Thanks for your consideration!

  • Guest
  • Dec 11 2022
  • Planned
  • Dec 15, 2022

    Admin response

    Hello, and thanks for your feedback! Improving the patient search is a feature we plan to work on in the upcoming year. We'll associate this idea with the feature to ensure you know when it is delivered. In the meantime, if you have any further questions feel free to leave a comment or contact support.

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  • Guest commented
    7 Apr 03:06pm

    Agree, when someone comes for their 3rd stint with a different therapist the same patient shows up on 3 different therapist active patient list instead of just the Active Case PT.

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