WebPT Ideas and Discovery

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patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

  • Guest
  • Jan 27 2021
  • Planned
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  • Guest commented
    16 Jan 07:26pm

    This feature would be INCREDIBLY useful! Sometimes patients will leave a message and forget to leave their name as well and we want to know who it was that called

  • Guest commented
    15 Dec, 2021 11:12pm

    Any idea when this might be a usable feature? A lot of times, especially with people wearing masks, it can be difficult to understand a patient spelling their name so being able to do a patient search by phone number would cut down on the work of entering a patient only to find it is a duplicate because the name was misspelled. Thank you.

  • Guest commented
    29 Oct, 2021 01:25pm

    YAYAYAYAYAYAYAYYAYAYA!!!
    Kind regards,

    Connie Gibson
    Practice Manager
    Breckenridge Physical Therapy
    970-485-3421 Ph
    970-453-1960 Fax

  • Guest commented
    29 Jun, 2021 01:40pm

    It would be helpful to be able to search by all patient fields; sometimes you remember something random about a patient other than their name.

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