We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.
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Absolutely would love this feature
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This feature would be INCREDIBLY useful! Sometimes patients will leave a message and forget to leave their name as well and we want to know who it was that called
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Any idea when this might be a usable feature? A lot of times, especially with people wearing masks, it can be difficult to understand a patient spelling their name so being able to do a patient search by phone number would cut down on the work of entering a patient only to find it is a duplicate because the name was misspelled. Thank you.
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YAYAYAYAYAYAYAYYAYAYA!!!
Kind regards,
Connie Gibson
Practice Manager
Breckenridge Physical Therapy
970-485-3421 Ph
970-453-1960 Fax
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It would be helpful to be able to search by all patient fields; sometimes you remember something random about a patient other than their name.
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