WebPT Ideas and Discovery

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Add Patient ID to Payment Screen

Add the Patient ID to the EMR payment box screen. The Patient ID is needed when the member sends the payment to their payment system. Currently, it takes extra time for them to look up the Patient ID and add it. It's time consuming and prone to error.

The impact of not having this enhancement is that the member can't ensure the payment is attached to the correct account in the payment system. This may lead to errors to balancing months revenue flow and decreased patient care experience if payment isn't applied correctly to their account.

  • Guest
  • Sep 3 2021
  • Future Consideration
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