We need a bounce back on email statements | WebPT Ideas and Discovery

We need a bounce back on email statements that let's us know when email was not delivered.

As more patients switch to email option for billing we need to get notice if email is incorrectly entered or no longer accepting emails. Email billing saves the paper, saves us the postage and saves the patient lost mail and mail table build up. This option needs to be expanded to allow us to take better advantage of this ability.

Guest
Sep 7 2018

Therabill / Billing

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Guest commented

03 Apr 03:24

This is vital! Not having a rejected/bounced email notification/report means balances are not being paid for months due to patients never receiving their statements.

Would also be useful to have a "paper statements only" setting, so these can be batched/printed separately for patients that prefer paper.

Like many submissions, this idea was suggested over 3-6 years ago... Doesn't seem hopeful these important features will be rolled out in the near future...

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We need a bounce back on email statements that let's us know when email was not delivered.

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We need a bounce back on email statements that let's us know when email was not delivered.

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