WebPT Ideas and Discovery

To have people's preferred names be on their treatment plans, not their dead names.

No description provided

Missed appointment notification to patient

When a patient no-shows for a scheduled appointment and you check the "no-show" icon/box from "Edit Appointment" screen, it would be helpful to get a pop-up that asks "Would you like to alert the patient of their missed appointment?". Then an emai...

Created 19 Nov 19:21

EMR / Scheduler

26 Future Consideration

429 Vote

Expired/exceeded Authorization Alerts

Instead of just switching to bold red print when an authorization on file is expired a pop up should also appear when the the patient chart is opened. Similar to when the Medicare PT threshold has been exceeded. The authorization should also show ...

To have people's preferred names be on their appointment reminders, not their dead names.

No description provided

to be able to cancel or confirm about through the text message

We are having a lot of new clients no showing, we feel it would be benifical if the Patient could confirm or cancel there appointments with the text reminder. Or atleast provide the message that they need to call the office to cancel.

Created 27 Oct 16:20

Therabill / Other

7 Future Consideration

285 Vote

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

10 Future Consideration

307 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Created 27 Jan 21:53

EMR / Front Office

15 Planned

WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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Therabill needs to add 2-factor authentication asap.

Batch Insurance box click

what does unfinalized mean

To have people's preferred names be on their treatment plans, not their dead names.

Missed appointment notification to patient

Expired/exceeded Authorization Alerts

To have people's preferred names be on their appointment reminders, not their dead names.

to be able to cancel or confirm about through the text message

Office Chat Feature

patient search by phone number

Filter by status

Filter by category

Identify yourself with your email address

Therabill needs to add 2-factor authentication asap.

Batch Insurance box click

what does unfinalized mean

To have people's preferred names be on their treatment plans, not their dead names.

Missed appointment notification to patient

Expired/exceeded Authorization Alerts

To have people's preferred names be on their appointment reminders, not their dead names.

to be able to cancel or confirm about through the text message

Office Chat Feature

patient search by phone number