i accidentally created a client because i didn't see it after I saved and closed. but then it showed up.
Please reach out to Support for support-related issues. Here are articles for the WebPT EMR and Therabill about inactivating/deleting patients/clients.
https://help.emr.webpt.com/article/1306-how-do-i-delete-inactivate-a-patient
https://knowledge.therabill.com/hc/en-us/articles/217244363-Delete-or-Inactivate-a-Client
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How can we delete a client a client from the webpt software ?