As it currently stands, I (as biller) have to open every single claim, every time, and enter the patient's middle initial and date of first visit into Therabill. It does not come over from WebPT. Once entered into Therabill, the visit date stays in Therabill but rarely the middle initial. It is a HUGE time waster for me to have to do this with every electronic claim. Please FIX this. This should NOT be happening. Ever.
Thank you for the feedback. We are working with the teams to understand how to test the impact of adding middle to the existing process.
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