We have been getting Fidelis payments listed under check, but we are receiving EFT.
Payment can only be received one way. I don't understand why I have to go through each transaction to change the payment to read EFT.
There should be a way that a single payment can be edited and revised in one single transaction.
This is wasting so much of my time. Please have this option updated to make our lives easier.
Thank you,
Sylvia Linsalato-Kineto Billing Dept Mgr.
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Same thing happens to us. Editing every transaction because some large ERA files that are EFT, show as checks on the reports. That means editing every adjustment, every line that was paid. It is too much. There is no option to make corrections on the batch payment.