WebPT Ideas and Discovery

Ins Co have, for a while now, when they decide that they have paid a claim in error, will approve another service on another patient, but actually pay $0 as an offset against what they call is a prior "over-payment."  This is quite cumbersome to address at this time.  Currently when a patient payment is deleted, an option is to reassign rather than delete.  This would be  a great timesaver.