When we received notification that a payment was posted through the patient portal, we are only given record number. But when I go to apply payments, I can only pull up the account by patient name. I then have to go to the client list, put in the record number to get the name then go to payments to apply it.
WebPT may use your submission for any purpose without obligation or restriction of any kind.
WebPT Terms and Conditions WebPT Privacy Policy
This can also be seen under the claim number suggestion.