WebPT Ideas and Discovery

Currently, when our practice takes a payment from a patient for a cash pay item like a supply (theraband, rock sauce, orthotic etc), the payment is entered into the bulk unassigned payments on that patient and could potentially be applied as a copay or even refunded. I currently have to go back in and add a session and if my front desk forgets to let me know about the item sold, I hopefully find it while reviewing my patients' accounts to see if they need a refund.

I feel like the ideal solution would be that there is a type of payment that is different from copay, coinsurance or deductible that would not automatically fall into the unassigned payment bucket. Or if there is a way that there could be an automatically generated charge for something like a "supply" charge in webpt that flows over to Therabill.