WebPT Ideas and Discovery

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Why does updated WPT insurances not consistently cross to Therabill?

We update insurance information in web pt and only sometimes does it cross over to Therabill. I.E. changed patient from Triwest to Veterans Affairs, updated the auth, several days later went to file a claim, and the Therabill side still showed the original insurance. (This is not helpful to us to have to change it in each system.)

  • Guest
  • Oct 2 2020
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