When we submit claims thru. Jopari, the system does not stop from submitting claims if no file type is selected and claims get rejected as we have not attched medical records in Jopari system. I had many such rejections and when I called Therabill they told me that I did not select file type. If this is mandatory for Jopari claims, system should not allow me to submit claims or at least wan me. Please take this up on high priority as this will save practice rework.
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Hello, and thanks for your feedback! This is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know once this feature is delivered. In the meantime if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.
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