WebPT Ideas and Discovery

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More focus on credentialing

The seamless integration from WebPT makes TheraBill so easy to use. The process of billing here is literally point and click. That is, IF all credentialing is in order.

I am your key demographic (a PT now doing every part of private practice alone) Nothing I do as a PT or here in TheraBill has ANY value without proper credentialing. Every minute (hundreds of hours) and every dollar (10s of $1000s) that I have lost this year have been because of credentialing issues. I did Medicare and BCBS and naively thought the rest just fell in line. I do not know enough to know what I don't know. I can't even ask a proper question because of my lack of knowledge. Had I had all credentials for many entities before I sent my first bill, my mental health would not have suffered as it did this year.

I have learned a great deal this year from your patient staff and feel very hopeful for 2022.

Thank you for asking :)

  • Guest
  • Dec 28 2021
  • Dec 28, 2021

    Admin response

    Hi Kathleen,

    Thank you for the response. There is actually an active WebPT EMR project that might help with this issue. I have reached out to the EMR team and they will try to ensure you are one of the first Members to receive this new feature.

    You can also try using this existing Therabill feature: https://therabill.zendesk.com/hc/en-us/articles/360004611911-Credentialing-Alerts

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