WebPT Ideas and Discovery

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No PHI should be included and application issues should be reported to WebPT Support
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Refunds need to appear as a payment reversal or a debit to account.


  • Guest
  • Jan 12 2022
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  • Guest commented
    January 12, 2022 21:00

    There is no way in Therabill to track a refund. It needs to appear on the patient's account as a debit entry. Basic bookkeeping. Otherwise, when someone needs to see the activity on the account, it isn't reflected. The only place to record the refund is in 'simple notes'. That is crazy. It needs to reflect on the patient's account just like the payments and adjustments.

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