WebPT Ideas and Discovery

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Separating out the cancellation for cancel vs no show

It would be great to be able to select the reason for the cancel-either no show or cancel. we keep track of this information for our attendance reports and this would be great information to have.

  • Guest
  • Apr 21 2022
  • Future Consideration
Therabill / Reporting
  • Apr 21, 2022

    Admin response

    Thank you for the great idea. While we analyze this against other ideas, you can try using a Custom Schedule report with Class as a column. You can group the report by Class and see the number of sessions with a Cancel-related class vs a No Show-related class.

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