WebPT Ideas and Discovery

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Scheduling Reminders

There should be automatic reminders sent out to clients after an appointment is scheduled through email and/or text becuase currently I need to email clients separately through a HIPPA compliant Gmail Suite and use 2 separate emails.

  • Guest
  • Apr 24 2022
  • Future Consideration
Therabill / Usability
  • Feb 21, 2024

    Admin response

    Thank you for the suggestion. We do have text/email reminders for upcoming appointments but I can see the benefit of sending a text/email the moment a session is scheduled. Alternatively, if your company uses the Client Portal, patients can see their upcoming appointments there.

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  • Guest commented
    21 Feb 21:24

    I would love to have a text sent out to the mobile number in the system , also if a extra option to add email that would be so much easier

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