WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Remove visit # requirement in authorizations

Some insurance companies do not provide a visit number for authorizations. An example is Aetna (through Holista), who authorizes treatment for a period of time, but does not authorize a certain number of visits during that period. This currently causes issues with claims submission and causes us to waste time turning off authorization tracking nearly every time we try to submit claims for these patients. Neither Therabill nor WebPT currently tracks these authorizations properly because there is no visit number.

  • Guest
  • Aug 2 2022
  • Future Consideration
  • Attach files

WebPT may use your submission for any purpose without obligation or restriction of any kind.

    WebPT Terms and Conditions    WebPT Privacy Policy