Please consider additional/separate permissions for different departments (ex billing verses front desk). Currently front desk staff needs access to payments (to collect/apply payments) and billing permissions (to enter/add an insurance card in the client file) however this opens all access to all billing and payment information. The risk of accidental deletion/editing is of significant concern but without it, they cannot perform their job. Please separate permissions by collecting/applying payments (for front desk) verses ERAs etc for billing and billing insurance etc verses just adding an insurance card to a client file (for front desk).
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