WebPT Ideas and Discovery

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List secondary insurance in the ERA

It would be very helpful in the ERA screen to be able to see if the patient has an active secondary that will be billed to next. While the system is supposed to mark closed if no secondary or send to invoice area if there is, it is not perfect and frequently marks it wrong when dealing with reversals or when it mistakes a secondary payment for a primary. Right now the only way to know for sure is to click into the patient's account which takes more time. The manual payment posting screen has a button to view insurance so it would be useful if the ERA payment posting does as well..

  • Guest
  • Aug 15 2023
  • Full Release
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