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Previously, Therabill walked us through making edits on the Admin->Member Info page to change one facility NPI and update info on the Billing Provider for claims to be sent out how the payer required, then changed it back. Now that the Admin-> Member Info page is not accessible to a User (only Admin User), it made it difficult to make those changes. If you take the rights away to make edits (as necessary), there should be an option for the Admin of the clinic to give permission to a user to have access to that section in the User Account Settings.
Guest
Have you tried making payer-specific edits on the Billing > Insurance List > Info & Settings > Box 33? If that doesn't satisfy all of your needs, we can look into making specific fields available on the Admin > Member Info page.
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