WebPT Ideas and Discovery

This would be very helpful for those of us in Billing and sending out statements. If pt. doesn't pay copay at time of visit, but pays it for the next visit. That copay collected at second visit should be attached to that DOS.... Otherwise no statement is generated under printing Batch statements at the beginning of the month because the system sees it as a balanced acct.. where as actually they still owes us for 1st visit copay. Unless we - in Billing- print the complete Patient AR list before sending out statements and compare it to what is printed under batch Statements you will not catch it. and it could be months before the patient gets that statement for the missed copay... This is not very good time managment to have an employee literally go thru the Patient AR Report every month before statements are sent out to see if any are missed due to this. (I have had 10-12 every month since I started checking this)