WebPT Ideas and Discovery

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Guarantor - Integration

If a patient has 2 insurances with 2 different guarantors, you don't always know which one will flow into WebPT Billing. It might be the last one added.

The guarantor that did integrate was on the insurance that I didn't have attached to a case yet.


I deleted that insurance card in the EMR but WebPT Billing never updated to the only remaining guarantor.

  • Guest
  • Oct 22 2020
  • Future Consideration
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