WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

8 Vote

CVV Number

When sending the invoices, there is no place for the patient to enter the CVV number.

Created 10 Aug 16:19

Therabill / Billing / Patient Statements

2 Future Consideration
1 Vote

Change location of Date of Birth back to first line of information within client account

Please change the 'date of birth' back to where it was before you added the 'gender identity' and the 'pronoun' selections. The 'date of birth' should be in a more prominent spot as in the first line of information for the client and easier to see...

Created 15 Jan 22:12

Therabill / Billing

0 Unlikely to Implement
3 Vote

Make the Electronic Claims Error Expandable and Sortable

Often times the Electronic Claims Area contains a lot of names and it would be very helpful if you could drag the edges to enlarge the area, allowing the user to see more of the content at one time. Also, enabling the user to sort by client would ...

Created 31 May 05:06

Therabill / Billing

0 Future Consideration
5 Vote

Remove or Rename Old Payer ID's that are not in use

We are in the onboarding process and there seem to be a lot of old Office Ally insurances/payer ID's that are available for mapping the insurances to. It would be very helpful to remove all the old and inactive insurance payer ID's or at least add...

Created 03 Oct 01:49

Therabill / Billing

0
4 Vote

Claim numbers easily found

Please make claim numbers easier to find everywhere in Therabill. Takes way too long to go find it when we all know it is what we need to check on a claim.

Created 26 Jul 18:34

Therabill / Billing

0
3 Vote

notes button WITH A FLAG that can alert when working with a specific chart

this would be very helpful in alerting if there was a special billing instruction, a balance past due, a cc split charge. I have this in another program i work with and it is priceless!

Created 28 Apr 12:30

Therabill / Billing

0 Future Consideration
1 Vote

numbers to contact instead of having to wait through lists or option to be called online

Can you make a place where numbers can be found or a way to get in line to be called

Created 28 Dec 00:35

Therabill / Billing

0
3 Vote

Should be able to split up the patient's cases

When the patient has more than 1 case ex: work comp and auto, you should be able to look at one or the other rather than all at once. I wanted to do an invoice for the patient's auto case and I can not do so since the patient also has a workman's ...

Created 08 Apr 15:29

Therabill / Billing

0 Future Consideration
3 Vote

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

No description provided

Created 30 Mar 18:35

Therabill / Billing

0 Future Consideration
5 Vote

Flag claims for providers

Would it be possible to send an alert to the provider for claims with missing dx codes, units not matching time stamp, place of service etc. Just click a flag button and automatically notifiy the provider there is an issue.

Created 05 Jul 12:24

Therabill / Billing

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

CVV Number

Change location of Date of Birth back to first line of information within client account

Make the Electronic Claims Error Expandable and Sortable

Remove or Rename Old Payer ID's that are not in use

Claim numbers easily found

notes button WITH A FLAG that can alert when working with a specific chart

numbers to contact instead of having to wait through lists or option to be called online

Should be able to split up the patient's cases

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

Flag claims for providers

Filter by status

Filter by category

Identify yourself with your email address

CVV Number

Change location of Date of Birth back to first line of information within client account

Make the Electronic Claims Error Expandable and Sortable

Remove or Rename Old Payer ID's that are not in use

Claim numbers easily found

notes button WITH A FLAG that can alert when working with a specific chart

numbers to contact instead of having to wait through lists or option to be called online

Should be able to split up the patient's cases

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

Flag claims for providers