WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
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74 Vote

Add Description of client responsibility amounts owed on Client Statement

For: 1) Transparency and 2) Stop phone callls for questions asking what that amount is for.. I am not sure why: "Deductible Copay Coinsurance" - is not printed on Client statment in TheraBill

Created 22 Aug 12:11

Therabill / Billing / Patient Statements

0 Future Consideration
23 Vote

enable Therabill to send soap notes electronically with the bills

Workers Compensation is moving towards requiring electronic billing in NY. Some commercial insurances are requiring soap notes to be sent with the bills such as UHC when more than 3 units are billed. Please enable!!!

Created 20 Sep 13:24

Therabill / Billing

0 Future Consideration
18 Vote

Popup Copy of Insurance card

When Hovering over the id# Please add a pop up of the Insurance card.

Created 06 Jan 18:18

Therabill / Billing

2 Future Consideration
20 Vote

Date of Payment Must be Applied to the SAME Date of Service

The reason the date of a payment must be applied to the SAME date of service is because if someone misses a co-payment, and a payment has automatically been applied to that date (via TB), then the invoice date of service does not match the date th...

Created 28 Jul 15:32

Therabill / Billing

1 Planned
6 Vote

Rebilling entire account on HCFA

There really should be an option to rebill entire account via HCFA or send all at once back to insurance invoice area with one or two clicks rather than having to go into each session individually. Example...if I was billing to an auto insurance a...

Created 26 Feb 19:54

Therabill / Billing

1 Future Consideration
5 Vote

sending records thru webpt

can u make it possible to highlight all the dates we want to fax or send to insurance companies ( records) instead of doing each date individually

Created 25 Mar 18:22

Therabill / Billing

0 Future Consideration
1 Vote

Mass Rebilling

It is an unfortunate thing to have to rebill claims individually. I have a missing license number on my claims for 6 months now, and Therabill was just now able to help me correct it. I now have to go through 6 months of claims for Blue Cross Blue...

Created 25 Sep 18:44

Therabill / Billing

0 Future Consideration
18 Vote

Check unpaid secondary's report

Allows providers to see which secondary's aren't being paid. This will allow providers and billing specialists to take a closer look at the charges that are not being paid by the patient's primary insurance. While also reducing the patient's finan...

Created 27 Jun 16:52

Therabill / Billing

0 Future Consideration
6 Vote

Attaching primary EOB to secondary claim

I know this has been asked for multiple times. It is our biggest complaint with Therabill and with postage going up it is not fesible to keep having to snail mail this info. PLEASE work on this

Created 25 Jan 14:02

Therabill / Billing

0 Future Consideration
2 Vote

Need to add Pop up feature

It would be nice if each account had a pop up feature regarding benefits or post it notes so the billing department could be aware of things

Created 02 Aug 19:02

Therabill / Billing

0 Future Consideration

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