WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Currently no good way to have WebPT push over multiple insurance companies with the same ID number.

We have multiple clients that will have the same insurance ID, however, the insurance company will be different. Someone from WebPT/Therabill told me that if the insurance ID is the same for multiple insurance companies, Therabill will only have o...

Created 19 Nov 16:38

Therabill / Billing

0 Future Consideration
1 Vote

print remittance by patient

Secondary insurance requires us to submit Medicare remittance, but therabill does not allow for us to print remit by patient - which requires more work on our end copying and pasting to separate each patient.

Created 13 Nov 19:46

Therabill / Billing

1 Future Consideration
1 Vote

send to invoice area button on session history screen

It would be nice to provide this feature on all claims whether or not there is a payment due. I had a case where we were not getting pais for service code 97018 and when we called the ins. company we came to know that modifier 59 was missing. Now ...

Created 26 Oct 17:57

Therabill / Billing

0 Unlikely to Implement
1 Vote

A way to be able to select certain patients and DOS from ERAs for billing to secondaries.

Having a way to selection certain patients and DOS from the ERAs would make paper billing to secondary insurance a lot faster and easier, then having to manually print out the ERA and block out the other patients name. This would be so much more c...

Created 25 Oct 16:57

Therabill / Billing

0 Future Consideration
1 Vote

IT error message unintelligible

Do you have HL-7 Errors? If you have HL-7 Errors for providers that are in your provider list, please select Reprocess next to each error. What does this possibly mean!

Created 24 Oct 00:57

Therabill / Billing

0 Unlikely to Implement
1 Vote

SSN box in Demographics needs configuring to accept new SSNs which are letters and numbers an 11 digits.

This is useful because I'm getting patients with the new numbers. And, Medicare will eventually stop accepting the current traditional 9 number digit SSNs for billing.

Created 25 Sep 15:23

Therabill / Billing

0 Unlikely to Implement
1 Vote

When posting and putting balance to pt you have to go back, enter 0's and put Bill pt a 2nd time..as it leaves the balance to Insurance.

No description provided

Created 23 Sep 20:39

Therabill / Billing

0 Unlikely to Implement
1 Vote

Make billing files downloadable

It would be helpful when we email bills if clients could download the bills. They can print them but it might be helpful if they could save it to their computer.

Created 11 Sep 16:46

Therabill / Billing

0
1 Vote

email id to be captured in Web PT & transferred to Therabill for sending bills

No description provided

Created 06 Sep 13:53

Therabill / Billing

0
1 Vote

A therapist wants to do her own billing and go back to paper notes. How do I just enter her visits when we get paid and I don't want unfinalized notes.

My therapist wants to go back to paper notes and we want to enter checks that we receive from WCES and we don't know how we are not going to have do that because to make an appointment you need to do a note. So, it will make me have several unfina...

Created 31 Aug 16:40

Therabill / Billing

0 Unlikely to Implement

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Currently no good way to have WebPT push over multiple insurance companies with the same ID number.

print remittance by patient

send to invoice area button on session history screen

A way to be able to select certain patients and DOS from ERAs for billing to secondaries.

IT error message unintelligible

SSN box in Demographics needs configuring to accept new SSNs which are letters and numbers an 11 digits.

When posting and putting balance to pt you have to go back, enter 0's and put Bill pt a 2nd time..as it leaves the balance to Insurance.

Make billing files downloadable

email id to be captured in Web PT & transferred to Therabill for sending bills

A therapist wants to do her own billing and go back to paper notes. How do I just enter her visits when we get paid and I don't want unfinalized notes.

Filter by status

Filter by category

Identify yourself with your email address

Currently no good way to have WebPT push over multiple insurance companies with the same ID number.

print remittance by patient

send to invoice area button on session history screen

A way to be able to select certain patients and DOS from ERAs for billing to secondaries.

IT error message unintelligible

SSN box in Demographics needs configuring to accept new SSNs which are letters and numbers an 11 digits.

When posting and putting balance to pt you have to go back, enter 0's and put Bill pt a 2nd time..as it leaves the balance to Insurance.

Make billing files downloadable

email id to be captured in Web PT & transferred to Therabill for sending bills

A therapist wants to do her own billing and go back to paper notes. How do I just enter her visits when we get paid and I don't want unfinalized notes.