WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
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1 Vote

Very Important Billing Claims Issue-PLEASE FIX

I just came across another issue with the integration for Therabill and WebPT that is quite unsettling. We have a patient that switched insurance in 2019. I just went to look at their billing for 2019 DOS only to uncover that the DOS had been bill...

Created 13 Jun 18:10

Therabill / Claims

1
1 Vote

client/patient navigation

It would be VERY helpful if we could navigate through different screens (i.e. statement to payment) and not have to search the patient name everytime.

Created 04 Jun 16:01

Therabill / Claims

0
1 Vote

New insurance follow up system for claims.

Your "bucket" system for notes on patient's claims is too time consuming. There needs to be an area in the patient's claim to easily enter notes regarding communication with the insurance companies and patients regarding unpaid claims. The informa...

Created 30 Apr 23:07

Therabill / Claims

1
1 Vote

The ability to close or reopen multiple sessions simultaneously.

It is very tedious to have to go into each session and each procedure to manually close, reopen or send to the invoicing area. It would be nice to be able to do it all in one place and select the appropriate sessions or procedures and submit them ...

Created 25 Apr 13:16

Therabill / Claims

0
1 Vote

Rejected Claims

I had a claim rejected and instead of going to send back to insurance invoice - it was adjusted off i did not know until patient told me.

Created 11 Jan 15:17

Therabill / Claims

0
1 Vote

SECONDARY CLAIMS

I would like to see the secondary insurance information automatically populate on a paper claim without having to add it in the primary insurance screen first.

Created 04 Oct 18:52

Therabill / Claims

0 Future Consideration
0 Vote

ERA panel

It will be a good idea to provide a radio button just to see New ERAs along with other buttons like 'show flagged only' etc. See attached image.

Created 24 May 18:56

Therabill / Claims

0
0 Vote

Payment code issue

When a claim goes over with out the reason codes and you have to go back and re-post the payment to push the claim across we should still be able to use the link to the ERA

Created 29 Jul 15:44

Therabill / Claims

0

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