WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

11 Vote

show what balances are patient responsibility in the patient payment application screen

When applying unassigned balances in the patient payment screen, it does not show which balances are patient balances and which are with the insurance companies. In cases when there are secondary insurances, it is difficult to tell which balances ...

Created 03 Jan 18:46

Therabill / Payments

0 Planned
5 Vote

Patient Refunds (or Write offs) should show on Ledger Statements

We do not have integrated payments with WebPT. I had to refund a patient and was told to delete it in WebPT. Here's what I did instead of deleting it: I edited the payment being refunded as $0.00 and made a note in the description of the amount (f...

Created 24 Jan 21:47

Therabill / Payments

0
11 Vote

When manually entering ins payments and patient balance =0, software auto selects 'close session'

faster posting

Created 05 Sep 15:26

Therabill / Payments

0 Future Consideration
6 Vote

Balance from Billing System

If there is a way to get the Balance from billing software on the patient payment button with out Physically checking in the patient manually that would be beneficial for our front desk staff.

Created 09 Jun 16:33

Therabill / Payments

0
3 Vote

Option to select which payment to apply

Payments are made by patients with specific dates of service in mind. Insurances pay "out of order" and I need to make sure the payment applied is the one the patient made for that day. Option to select by day and/or Auth/Check # used to enter in ...

Created 16 Feb 18:15

Therabill / Payments

0 Future Consideration
10 Vote

Unapply insurance payments and adjustments

We can unapply/reapply/redistribute PATIENT payments. It would be VERY helpful if we also had the ability to unapply/reapply/redistribute INSURANCE payments AND adjustments. Coordination of benefits can make things very messy with primary and seco...

Created 14 Nov 18:18

Therabill / Payments

1 Future Consideration
5 Vote

Attach Manually an EDI 835 File

For Payers who dont send ERAs Like NYNM i want to have an option to upload 835 File Manually and Start Posting it

Created 12 Nov 15:00

Therabill / Payments

0 Future Consideration
2 Vote

i want to add date of services in payment report

No description provided

Created 03 Aug 16:19

Therabill / Payments

1
2 Vote

Expected rates

Expected rtes for future dates. For example effective 7/1/23 the expected rate for t1027 will be 88.98

Created 11 Jul 21:22

Therabill / Payments

0 Future Consideration
5 Vote

Patient Refunds

When posting a patient refund, prior unassigned payments apparently "disappear". There should be a record of ALL payments and refunds for future reference and verification of accuracy. From an accounting standpoint, posting a refund should never s...

Created 11 Jun 21:16

Therabill / Payments

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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show what balances are patient responsibility in the patient payment application screen

Patient Refunds (or Write offs) should show on Ledger Statements

When manually entering ins payments and patient balance =0, software auto selects 'close session'

Balance from Billing System

Option to select which payment to apply

Unapply insurance payments and adjustments

Attach Manually an EDI 835 File

i want to add date of services in payment report

Expected rates

Patient Refunds

Filter by status

Filter by category

Identify yourself with your email address

show what balances are patient responsibility in the patient payment application screen

Patient Refunds (or Write offs) should show on Ledger Statements

When manually entering ins payments and patient balance =0, software auto selects 'close session'

Balance from Billing System

Option to select which payment to apply

Unapply insurance payments and adjustments

Attach Manually an EDI 835 File

i want to add date of services in payment report

Expected rates

Patient Refunds