WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

Open Statements Multiple Times

It would be great if there was a way to choose if you would like your patients to be able to open a statement that was emailed to them multiple times. Sometimes patients open them and then when they go to pay it, they have forgotten the amount and...

Created 11 Sep 13:02

Therabill / Patient Statements

0
2 Vote

Allow editing of email/text reminders

Hello! I would love if we could edit the defaut email/text reminders for appts. Now that I'm mainly online, I'd love to be able to add the link clients need to go to for the session, on the reminder (for me it's always the same, so it can just be ...

Created 11 Sep 12:37

Therabill

0
2 Vote

Change Insurance on ALL Dates of Service

There really needs to be an option to change the insurance on MASS dates of service. We have a patient who has been here multiple times and his insurance turned out to be completely different (name & address) than what we originally had from h...

Created 10 Sep 19:16

Therabill / Billing

0
1 Vote

Statements viewable in WebPT

It would be beneficial for statements that are invoiced to carry over to WebPT in either the patients' eDocs or a new, specific tab so that admin can reference it when a patient wishes to pay a bill. Some of our staff do not have access to Therabi...

Created 17 Oct 19:55

Therabill / Patient Statements

0 Future Consideration
1 Vote

Integrate payments from webpt

No description provided

Created 15 Oct 23:37

Therabill

1 Future Consideration
1 Vote

CARC codes

I would like this software to allow my AR and billing team to tract CARC codes to track denials and understand payment trends more easily.

Created 15 Oct 23:36

Therabill / Billing

0 Future Consideration
2 Vote

Ability to Print Daily Schedule

I currently have a student and we are attempting to divide the daily schedules. Is there a way to print my daily schedule with times and childs name to have a checklist for the day?

Created 04 Sep 17:35

Therabill / Usability

0
1 Vote

Insurance Window

Can the client name be added to the top of the insurance window? It will show the primary card holders name but not the client name.

Created 14 Oct 17:18

Therabill / Billing

0 Future Consideration
1 Vote

Remark Code and Visit/Claim ID in ERA

Currently, the visit/claim ID is not seen in the ERA. Also along with the denial code, it would be great if you can display Remark code in the ERA. Thank You! Jay

Created 14 Oct 11:54

Therabill / Payments

0 Future Consideration
1 Vote

In-browser option to view previous session notes

As a therapist, it is nice to be able to quickly reference previous session notes. As it stands, a PDF must be downloaded to view previous notes This causes PHI to be downloaded to computers, which may be a threat to confidentiality if user is not...

Created 12 Oct 20:45

Therabill / Usability

0 Future Consideration

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