WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
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2 Vote

Adding claim numbers on the external ID# for electronically sent claims

With the claim numbers on the claims the EFTs could be applied directly. It would help us save a lot of time. We are able to apply those numbers on paper claims but not electronic claims.

Created 29 Oct 23:18

Therabill / Claims

0 Unlikely to Implement
2 Vote

MISSING AUTH # FOR CREDIT CARDS

WHEN I POST CREDIT CARD PAYMENTS IN THE PAYMENT FIELD THE AUTH NUMBER DOES NOT CROSS OVER TO THE REPORT I RUN FOR HOW MUCH MONEY IS POSTED THAT DAY. I HAVE TO MANUALLY PUT THE AUTH NUMBER IN UNDER EACH AND EVERY CREDIT CARD PAYMENT TO KEEP THEM SE...

Created 25 Oct 16:26

Therabill / Payments / Reporting

0 Future Consideration
2 Vote

Why does Therabill keep logging me out?

Therabill keeps logging me off during the day. This has been happening for several weeks now. It has not only been happening to me but also my entire team at the office. Please fix this ASAP as it puts us behind since we have to redo all of our wo...

Created 22 Oct 19:25

Therabill / Usability

0 Unlikely to Implement
2 Vote

Why does therabill keep logging me out multiple times a day?

While im working or posting a check therabill stops working and logs me off..

Created 22 Oct 19:16

Therabill / Usability

0 Unlikely to Implement
1 Vote

edi rejection

It would be nice to have one button to send all rejected claims back to insurance invoicing without having to go to each date individually.

Created 28 Oct 11:59

Therabill

0 Future Consideration
2 Vote

Apply payment to correct date of service/correct type of service

Been asking for this upgrade for months --- what is the status of this? This is application in your system is so wrong from an accounting stand point, is making reconciling accounts a nightmare and increasing work load is in completely inefficient.

Created 19 Oct 10:37

Therabill

1 Future Consideration
2 Vote

CLOSING A CLAIM W/O HAVING TO DO A ZERO ADJ

THERE SHOULD BE AN OPTION TO CLOSE A CLAIM WITHOUT HAVING DO GO INTO EACH CLAIM AND DO A ZERO ADJUSTMENT. THIS IS VERY TIME CONSUMING IF THERE ARE MULTIPLE DOS.

Created 16 Oct 18:14

Therabill / Billing

0 Future Consideration
1 Vote

Have pdf receipts automatically generate in the client portal after client makes a payment

No description provided

Created 25 Oct 15:37

Therabill / Payments

0 Future Consideration
2 Vote

It would be so nice to be able to close all lines at once rather than 1 at a time.

If we need to push balance to patient, or refund insurance and then close a date of service. It would be so nice to be able to close all lines at once. Rather than having to go into each date of service and then into each claim line to close session.

Created 12 Oct 18:18

Therabill / Usability

2 Future Consideration
2 Vote

To Do List as pop up box when you log in. Must X out of.

The To Do List is so low on the home page it is often forgotten about. Either make it a pop up box that opens once you log in that you have to X out of or move it towards the top of the page.

Created 11 Oct 18:24

Therabill / Usability

0 Future Consideration

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