WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

Option to write in a completely custom intervention

Oftentimes, it's hard to find the correct intervention from the list as it tries to guess when one is typing. For all of the countless interventions we provide, there are several names for each of them within the therapy profession. There should b...

Created 08 Dec 12:51

EMR / SOAP Notes

0 Full Release
3 Vote

Custom Flow sheet

It would be very helpful to have a way to make a customizable flow sheet other than 1 just for exercises given. I need to keep track of multiple tender points treated over various sessions. There was no way to do that other than continually adding...

Created 09 Jun 06:26

EMR / SOAP Notes

0 Full Release
4 Vote

the patient invoice statement that we mail has a section for the patient to fill in their credit card information. However, this section does not have a spot for them to provide the 3 digit security code needed in order to process the card.

if the invoice stub is mailed back to us to process their credit card, with out the security code, we have to then call them to get the security code to process. This is especially awkward when we have been sending out invoices and the patient fin...

Created 06 Dec 17:48

Therabill / Patient Statements

0 Full Release
2 Vote

POC reports for Soap 2.0 - for medicare and all insurance, would also like to see a report for completed progress and eval notes (with a date range) so we can verify all notes have been submitted the referrings.

No description provided

Created 23 Nov 19:48

Analytics

0 Full Release
4 Vote

Description of CPT code on statement - also add insurance on statement

Under SERVICE, instead of the code, please put the description of the service. Patients have no idea what the CPT codes mean so they call to ask what they mean. Also, please add the insurance companies that were billed on the statements, and wh...

Created 24 Oct 17:34

Therabill / Patient Statements

5 Full Release
3 Vote

NEED CHAT LINE FOR THERABILL!!!!

Therabill is very difficult to get quick answers out of. Takes waaay to much research and fooling around to get answers.

Created 15 Apr 15:14

Therabill / Usability

0 Full Release
1 Vote

Can you add they/them pronouns under gender

Please add a drop down for they/them pronouns. This is helpful for the therapist to see this quickly instead of having to read the quick notes.

Created 01 May 21:48

Therabill / Other

0 Full Release
3 Vote

mass download of patient documentation

Currently if someone stops using Therabill, they have to go patient by patient to download the PDF of the notes. There has to be a better way transfer this very valuable information.

Created 31 Mar 02:45

Therabill

0 Full Release
1 Vote

Need ability to have a Pmt Method Drop Down selection in Batch Pmt for Client, Agency of EFT/ACH

Many patients and Agencies now use EFT or ACH to send funds for services, espwecially since Pandemic. EFT/ACH is not an avaiable selection in the Batch AGENCY OR Batch Client payment screen. Patiens with telehealth often use services like ZELLE, P...

Created 28 Apr 16:59

Therabill / Payments

0 Full Release
1 Vote

Hyperlinks in Balance A/R reports

When reviewing the Balance A/R reports under snap shot reports and when you expand the insurance to see what is listed for Dates of Services that have not been addressed, there should be a hyperlink on the clients name or date of service to drill ...

Created 13 Apr 00:34

Therabill / Usability

0 Full Release

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

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Option to write in a completely custom intervention

Custom Flow sheet

the patient invoice statement that we mail has a section for the patient to fill in their credit card information. However, this section does not have a spot for them to provide the 3 digit security code needed in order to process the card.

POC reports for Soap 2.0 - for medicare and all insurance, would also like to see a report for completed progress and eval notes (with a date range) so we can verify all notes have been submitted the referrings.

Description of CPT code on statement - also add insurance on statement

NEED CHAT LINE FOR THERABILL!!!!

Can you add they/them pronouns under gender

mass download of patient documentation

Need ability to have a Pmt Method Drop Down selection in Batch Pmt for Client, Agency of EFT/ACH

Hyperlinks in Balance A/R reports

Filter by status

Filter by category

Identify yourself with your email address

Option to write in a completely custom intervention

Custom Flow sheet

the patient invoice statement that we mail has a section for the patient to fill in their credit card information. However, this section does not have a spot for them to provide the 3 digit security code needed in order to process the card.

POC reports for Soap 2.0 - for medicare and all insurance, would also like to see a report for completed progress and eval notes (with a date range) so we can verify all notes have been submitted the referrings.

Description of CPT code on statement - also add insurance on statement

NEED CHAT LINE FOR THERABILL!!!!

Can you add they/them pronouns under gender

mass download of patient documentation

Need ability to have a Pmt Method Drop Down selection in Batch Pmt for Client, Agency of EFT/ACH

Hyperlinks in Balance A/R reports