WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

Ability to turn the ERA NEW bubble back on after looking at it

When you click on an ERA, the NEW disignation goes away. Sometimes ERA's come in well in advance of the EFT appearing in the the bank. Looking at the ERA removes the NEW bubble. It is sometimes fruitful to examine the ERA before you can apply the ...

Created 18 May 14:15

Therabill / Other

0 Future Consideration
3 Vote

medicare secondary claims - box 4 and 7 of claim changing to say SAME AS PATIENT vs SAME

It would be beneficial for the system to put SAME AS PATIENT instead of SAME or the actual patient information in box 4 and 7 of claims printed to paper that are sent to Medicare as secondary insurance, otherwise Medicare denies stating insured in...

Created 15 Aug 19:54

Therabill / Claims

0 Unlikely to Implement
2 Vote

Patient name suffix

It would make sense if the patients name suffix (ie Jr, Sr...) in WebPT transferred over into therabill instead of having to manually enter the suffix with last name. This way billing is correct when it goes out especially with Medicare.

Created 16 May 15:42

Therabill / Billing

0 Future Consideration
2 Vote

Accounts receivable by Insurance Carrier

Will help to show which carriers may still be owing and help with billing and possibly appeals processes.

Created 15 May 19:10

Therabill / Reporting

0
5 Vote

Reason Code Report

Would like to have a report that can be used for identifying specific reason codes that can be utilized for additional training if needed for Auth Team (for no Auth on File or Past Filing Denials). Something that will help us see what kind of deni...

Created 05 Feb 16:31

Therabill / Reporting

1 Planned
7 Vote

The Ability to delete unused insurances in the insurance list

I would like to be able to delete or hide unused insurances from my list. This is becoming an issue that may result in my office finding a new software to use for our office.

Created 29 Jul 15:00

Therabill / Usability

0
4 Vote

LARGER SCREEN FOR ELECTRONIC CLAIM ERRORS

THE AREA TO ACCESS ELECTRONIC CLAIM ERRORS IS ATROCIOUS. IT'S IMPOSSIBLE TO NAVIGATE EFFICIENTLY. IT'S DIFFICULT TO GET A BROAD IDEA OF WHAT YOU'RE DEALING WITH AND NEEDS TO BE IT'S OWN PAGE, NOT A TINY SQUARE ON THE DASHBOARD. THERE ARE MULTIPLE ...

Created 05 Nov 19:01

Therabill / Claims

0 Future Consideration
4 Vote

Portal messages search option

Hi, I utlilize portal messaging on a daily basis. It is time-consuming having to scroll thru the messages in order to keep a consistent thread going for each patient. A search option would be a fantastic addition to this software. I've placed this...

Created 05 Nov 11:43

Therabill / Other

0 Future Consideration
2 Vote

Authorizations

No description provided

Created 09 May 20:07

Therabill / Authorizations

2 Future Consideration
3 Vote

Pencil Button

On Client Payment Summary, there should be pencil button next to each Dos so to check Ins payments paid. one can directly go to particular Dos rather then entering pencil button on top to get to that whole billing information to go to filling to c...

Created 01 Aug 17:08

Therabill / Payments

0 Future Consideration

WebPT may use your submission for any purpose without obligation or restriction of any kind.

WebPT Terms and Conditions WebPT Privacy Policy