WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

When Medicare pays and you bill when it does not cross over 2ndry will not accept bill without EOB from MC even if it shows Medicare paid. We need a way to attach EOB for secondary

No description provided

Created 08 Mar 18:33

Therabill / Billing

0 Future Consideration
2 Vote

Customize a side menu with frequently used

We waste a lot of time switching between client balance report or single payment batch client. Lot of menu clicks. Obviously, being able to enter payments from the balance report would be ideal, but if not possible, at least have a permanent menu ...

Created 31 Jan 14:54

Therabill / Usability

0 Unlikely to Implement
1 Vote

Allow users to select reports and enter dates/DON'T PRE-POPULATE INFORMATION

(When trying to run an AR report) - not only are reports pre-selected but also dates are pre-populated which requires waiting for the wrong report to run, then changing report and have it run again for the incorrect dates - then you finally can en...

Created 27 Dec 15:48

Therabill / Reporting

0 Future Consideration
1 Vote

printing backside of cms1500

No description provided

Created 27 Dec 00:03

Therabill

0 Unlikely to Implement
3 Vote

Rejection/Denial Report

It would be very helpful if there were some kind of rejection or denial report based on remark codes posted from the ERA's. For example, presently there is no way to harvest all the 29 codes (denied for file limit) or 197 (denied for pre-cert) so ...

Created 25 Feb 14:38

Therabill / Reporting

0 Future Consideration
1 Vote

Ability to keep on file more than one card for payment per client

Clients pay with various cards currently only 1 can be saved. It also seems to require card be deleted to enter a different card. Very inconvenient.

Created 22 Dec 15:21

Therabill / Payments

0 Future Consideration
2 Vote

Eligibility date to and from

These dates should merge from WebPT

Created 20 Jan 23:00

Therabill / Billing

1 Future Consideration
5 Vote

having the ability to merge duplicate accounts

If a paitent is accidently put into the system more then once it would be nice if the accounst can be combined into once account. I think that this should be a function that works in WebPT EMR and Therabill

Created 17 Apr 16:40

Therabill

1
2 Vote

Appointment reminder responses should go directly to the therapist who is scheduled with the client who is cancelling their appointment rather than going to the administrator who is responsible for billing, as currently set up.

Currently, I do not see a way to turn off appointment reminders for the clients on the schedule. That should be optional rather than the default. More importantly, when a client responds to the reminder to cancel the appointment, the message does ...

Created 18 Jan 18:25

Therabill / Usability

0 Future Consideration
2 Vote

Allow Differnt Color Blocks in Schedule for Holidays, Vacation Days

Being able to distinguish at a glance holidays and vacation days on a providers schedule would be VERY helpful. Currently - color whether working on not is the same color for a provider - hard to distinguish days easily days not working.

Created 17 Jan 18:51

Therabill / Usability

2 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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When Medicare pays and you bill when it does not cross over 2ndry will not accept bill without EOB from MC even if it shows Medicare paid. We need a way to attach EOB for secondary

Customize a side menu with frequently used

Allow users to select reports and enter dates/DON'T PRE-POPULATE INFORMATION

printing backside of cms1500

Rejection/Denial Report

Ability to keep on file more than one card for payment per client

Eligibility date to and from

having the ability to merge duplicate accounts

Appointment reminder responses should go directly to the therapist who is scheduled with the client who is cancelling their appointment rather than going to the administrator who is responsible for billing, as currently set up.

Allow Differnt Color Blocks in Schedule for Holidays, Vacation Days

Filter by status

Filter by category

Identify yourself with your email address

When Medicare pays and you bill when it does not cross over 2ndry will not accept bill without EOB from MC even if it shows Medicare paid. We need a way to attach EOB for secondary

Customize a side menu with frequently used

Allow users to select reports and enter dates/DON'T PRE-POPULATE INFORMATION

printing backside of cms1500

Rejection/Denial Report

Ability to keep on file more than one card for payment per client

Eligibility date to and from

having the ability to merge duplicate accounts

Appointment reminder responses should go directly to the therapist who is scheduled with the client who is cancelling their appointment rather than going to the administrator who is responsible for billing, as currently set up.

Allow Differnt Color Blocks in Schedule for Holidays, Vacation Days