WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

Electronic Claim Error User Friendly Upgrade

It should be possible to select multiple errors to delete or "ignore" all at one time. It takes a ridiculous amount of time to clear each one individually especially considering that there are multiple notifications for the same DOS from the same ...

Created 26 Oct 21:15

Therabill / Usability

0 Future Consideration
6 Vote

Add option for Nickname in demographics

Adding a nickname is demographics would be useful because most people go by a nick name or shortened name and we cannot technically put that in the demographics because we have to put the name that is showing on the insurance card or the claims wi...

Created 16 Oct 12:54

Therabill / Usability

0 Future Consideration
6 Vote

patient's credit /unapplied monies

Therabill should reflect when patients have a credit or unapplied funds when we pull up their account without having to exit out and go to the payment tab.

Created 15 Oct 23:36

Therabill / Payments

0 Future Consideration
5 Vote

Break down the balance in the account by patient and insurance balance

Under the reports tab in a patient's account add another column for patient balance and insurance balance then total balance that way when a patient asks what their balance is its easy to just pull up their account and see it. Also show what unass...

Created 18 Oct 19:33

Therabill / Usability

0
5 Vote

Show different cases in Therabill for a patient

Patient that have multiple cases such as a patient comes for a work comp injury and an injury under private insurance at the same time. It makes it really hard to figure out which date is for what case when working on open balances without going b...

Created 18 Oct 16:37

Therabill / Billing

1
1 Vote

Filter or search feature for the Electronic Claims Error box.

It would be SO helpful if I could filter for individual patients when working through the Electronic Claims Error box. Because one claim could result in many entries in this error box and because we tend to send out many patients in one day, this ...

Created 01 Nov 16:13

Therabill / Billing

0 Future Consideration
1 Vote

Provide therabill email service

Provide therabill email service to avoid ALL the email/invoicing problems everyone is having without any support from therabill.

Created 31 Oct 17:03

Therabill / Billing

0 In Progress
2 Vote

dates on reports

Would love to have the aging reports to have dates on them when they are run. Also putting patient information such as insurance ID# and DOB when running a report on patient balance

Created 26 Oct 19:19

Therabill / Reporting

0 Future Consideration
4 Vote

EVV compatibility

I am being greatly burdened by the new EVV requirements. If you had a way to add GPS tracking or a way for a Therabill app to connect to a therapists account and upload their GPS information. Click a button on Therabill that sends a confirmation e...

Created 16 Oct 17:58

Therabill / Usability

0
5 Vote

Add "CVV code" to credit card portion of invoice

Currently isn't included, and I usually have to call the patient and get it afterwards. Would be helpful.

Created 07 Oct 15:25

Therabill / Patient Statements

0 Unlikely to Implement

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