WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

4 Vote

The ability to add charge to patients account without having to make a mock appointment

You should be able to go into a patients accoint and add a charge if the patient only came in to get supplies. It is not user friendly to have to add the patient to the schedule in order to add a charge when they are not actually being seen by the...

Created 29 May 22:37

Therabill / Usability

0
5 Vote

updating therabill to reflect negative balances when we owe a patient a refund.

I would like therabill to reflect a negative balance when a patient paid a copay lets say at time of service 2/2/19 and then on 4/2/19 the insurance processed that date of service and paid it in full. Turns out the patient didn't owe a copay. Righ...

Created 18 Apr 00:25

Therabill / Billing

0
3 Vote

Add an average payment per visit report

This is a crucial report for our business. We do not intend to keep all payers if they are low paying, but it is difficult to determine that without a simple (and available on every other platform we've ever used) system report to pull so we can s...

Created 08 Jul 21:07

Therabill / Reporting

0
1 Vote

Report to see if a check has balance left due to payment was erased.

Once a check is applied, there is no Unapplied left. But if a payment is erased from a date of service from a patient, the check must show it is a payment left to be posted. There is no report to evidence this information globally.

Created 27 Sep 21:48

Therabill / Payments

0 Future Consideration
5 Vote

Online Inclusion of all initial client forms: Auth to treat, HIPPA etc..

Would love to be able to send new clients, through Therabill, all initial forms that need completion, when sending the new client the Therabill intake link. Currently clients can enter basic intake data online but then I still have to send out pap...

Created 03 Apr 21:47

Therabill / Usability

0
1 Vote

default zero cpt codes

We have 2 CPT codes we constantly zero out in payments and are never paid on them. It would be nice to go into the Fee Schedule and if the anticipated amount set to receive is 0, the system automatically closes or prefills this value when you are ...

Created 26 Sep 17:11

Therabill / Payments

0 Future Consideration
1 Vote

Adding a checkbox for type of card (e.g., HSA, Debit, or Credit)

No description provided

Created 25 Sep 16:55

Therabill / Billing

1 Future Consideration
1 Vote

Payment taking

I get virtual cards from payors such as cigna, zellis, work comp etc. I have to apply the card through the world pay payment taking aspect of the WebPT. However, I cannot associate that payment with the payor and instaed have to assign the payment...

Created 25 Sep 14:10

Therabill / WebPT EMR Integration

0
2 Vote

We need a facility filter for insurance billed. This is a critical part of what we track monthly and now with 2 locations there is no option for this. It's very disappointing.

Please let me know when this is in the works. This is a major issue for us that you cannot separate the insurance billed by facility.

Created 10 Aug 16:26

Therabill / Billing

0 Future Consideration
3 Vote

Easy to find a copay

We need in the quick view screen to see what a patients copay from the schedule/calendar screen not the dashboard (we have over 10 therapist so we do not use the dashboard) very quickly when a patient checks in at the front desk. Instead of going ...

Created 25 Jun 18:54

Therabill / Other

0

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