WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Select whether an eBV request is for a Policyholder or a Dependent

Some payers cannot/will not provider benefits results because the Patient is not the policyholder. It would be helpful to have the option to select whether the verification type is for 'Self' or 'Dependent'

Created 06 Jan 20:06

EMR / Front Office

0 Future Consideration
2 Vote

Default option for Time in Time out in SOAP notes.

Most insurance requires time in/out, without default option there would be a chance that therapist would not select the Yes option in Time in Time out then it would not be in document.

Created 11 Mar 22:27

EMR / Documentation

0 Future Consideration
1 Vote

Patient Sign in

is there a mechanism in which we could make it that a patient is able to physically sign the computer screen? We are a traveling therapy company and want our therapists to have their patients to sign in when the therapist arrives at their home to ...

Created 28 Dec 18:43

EMR

0 Future Consideration
2 Vote

Modified Oswestry Disability Index

This standardized test (MODI) is a very commonly used test. Unfortunately, when you are searching for changes in their test, (i.e. progress notes while looking at the drop down, you are unable to read the full test option. It is difficult to re as...

Created 17 Feb 16:16

EMR / SOAP Notes

0 Future Consideration
2 Vote

Customizable options for billing in IE profiles

There is much over 100 fields that can be filled or checked in billing tab, but most of the clinics use <20 (as far as I know). Being able to customize billing options in IE profiles would be nice. It could work similar like in "Objective" tab;...

Created 11 Feb 14:48

EMR / Documentation

0
1 Vote

Requiring group number for insurances.

Currently WebPT allows insurances to be entered without a group #. However, this is causing billing issues in our billing software. There should be an option in the settings to require the group # for certain insurances.

Created 21 Dec 15:12

EMR / Front Office

0 Future Consideration
2 Vote

Allow for multiple guarantors for a single patient

Oftentimes, patients have multiple insurance coverage with different subscriber information - example, when a pediatric patient is covered under their parent's insurance and covered under their own insurance like Medicaid. When entering a new pati...

Created 01 Feb 18:27

EMR

2 Future Consideration
1 Vote

Referring provider option of "Self Referred"

Current WebPT has a "Direct Access" as a physician that can be used as the referring provider in a patient's chart, but it does not appear on claims. Please add "Self Referred" with the NPI of 0000000000, with the ability for it to be listed on th...

Created 16 Dec 17:48

EMR / Other

0 Future Consideration
1 Vote

On the POC report, "Signature status", if an IE or PR was completed and a POC report created, then if the POC was faxed, then the IE or PR should not show up on the unsent status. It makes it difficult to use the report effectively when items show up that are not required to be sent

Change the report so if a POC is sent, then the associated IE or PR does NOT show up on the unsent items.

Created 16 Dec 16:43

EMR / Other

0 Future Consideration
1 Vote

Add detail to "error" message when making new account

When trying to make a new account, I received a non-descript error message, so I called the Helpdesk. Alisa (?) provided a key piece of information, ie PW needs to be "strong" not just "good". If this information was provided in the error message,...

Created 16 Dec 13:52

EMR / Other

0 Future Consideration

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